Hi Readers,
Are you looking to cancel your AT&T internet service but don’t know where to start? You’ve come to the right place! This comprehensive guide will walk you through every step of the cancellation process, from reaching customer support to returning your equipment. So, sit back, relax, and let’s get started.
Contacting Customer Support
Call AT&T
One of the most straightforward ways to cancel your AT&T internet service is to call their customer support line at 1-800-288-2020. You’ll be connected to a representative who can guide you through the cancellation process.
Chat Online
If you prefer not to talk on the phone, you can chat with an AT&T representative online. Visit the AT&T website and click on the “Chat with Us” button. A virtual assistant will connect you with a human representative who can assist you with your cancellation.
Understanding Cancellation Fees
Before you cancel your service, it’s essential to understand any potential cancellation fees. AT&T typically does not charge early termination fees for internet service. However, if you have a contract with a specific term, you may be subject to a cancellation fee if you terminate the service before the contract expires.
Returning Your Equipment
Once you’ve canceled your AT&T internet service, you’ll need to return your equipment. You can do this by:
Visiting an AT&T Store
Locate your nearest AT&T store and bring your equipment along with you. A store representative will assist you with the return process.
Scheduling a Pickup
If you can’t visit an AT&T store, you can schedule a free equipment pickup by calling 1-800-288-2020. An AT&T technician will visit your home at a time that’s convenient for you to collect the equipment.
Table: Cancellation Options
| Method | Contact Information | Fees | Equipment Return |
|---|---|---|---|
| Call | 1-800-288-2020 | May apply | Visit store or schedule pickup |
| Chat Online | AT&T website | May apply | Visit store or schedule pickup |
| Visit Store | Nearest AT&T store | May apply | Return equipment in store |
| Schedule Pickup | 1-800-288-2020 | None | Technician will collect equipment |
Frequently Asked Questions
Can I cancel my AT&T internet service online?
Unfortunately, you cannot cancel your AT&T internet service online. You must either call customer support or visit an AT&T store.
What if I have a contract with AT&T?
If you have a contract with AT&T, you may be subject to a cancellation fee if you terminate your service before the contract expires. The cancellation fee varies depending on the length of your contract and the amount of time remaining.
How long will it take for my cancellation to be processed?
Your cancellation will typically be processed within 24 hours of your request. However, it may take up to 7 business days for your final bill to be generated and sent to you.
Conclusion
Canceling your AT&T internet service is a relatively simple process. By following the steps outlined in this guide, you can ensure a smooth and hassle-free cancellation experience. If you have any further questions, don’t hesitate to reach out to AT&T customer support.
Before you go, feel free to check out our other articles on topics such as:
- How to Save Money on Your AT&T Bill
- Troubleshooting Common AT&T Internet Issues
- Comparing AT&T Internet Plans
FAQ about Cancel Internet AT&T
How do I cancel my AT&T internet service?
You can cancel your AT&T internet service by calling customer service at 1-800-288-2020 or visiting an AT&T retail store.
What is the cancellation fee?
There is no cancellation fee for AT&T internet service.
When will my service be disconnected?
Your service will be disconnected on the date you specify when you call to cancel.
What do I need to do with my equipment?
You will need to return all AT&T equipment to a retail store or by mail.
Will I be prorated for the month I cancel?
Yes, you will be prorated for the month you cancel.
Can I cancel my AT&T internet service online?
No, you cannot cancel your AT&T internet service online.
What happens if I don’t return my equipment?
You will be charged a non-return equipment fee.
Can I cancel my AT&T internet service over the phone?
Yes, you can cancel your AT&T internet service over the phone by calling 1-800-288-2020.
What is the best way to cancel my AT&T internet service?
The best way to cancel your AT&T internet service is to call customer service at 1-800-288-2020.
Can I cancel my AT&T internet service in person?
Yes, you can cancel your AT&T internet service in person by visiting an AT&T retail store.