Cox Internet Moving: A Comprehensive Guide to Transferring Your Service
Hello, Readers!
Welcome to our in-depth guide on Cox Internet moving. We know that relocating can be stressful, so we’re here to make your internet transfer seamless and hassle-free. Whether you’re a current Cox subscriber or considering switching providers, this article has everything you need to know about Cox internet moving.
Scheduling Your Move
1. Contact Cox Customer Service
The first step is to contact Cox and inform them of your move. You can do this by calling (800) 234-3993 or visiting their website. Be prepared to provide your current and new addresses, as well as the date you will be moving.
2. Choose Your Installation Date
Once Cox has verified your information, they will schedule an installation date for your new internet service. You can choose a date that is convenient for you, including weekends and evenings.
3. Confirm Your Appointment
A few days before your installation date, you will receive a confirmation email or text from Cox. This will include details about your appointment time and the technician who will be coming to your home.
Preparing for Your Move
1. Pack Your Equipment
Carefully pack your modem, router, and any other Cox equipment in a secure box. Label the box clearly with “Cox Equipment.” It is also a good idea to take pictures of your equipment before packing it up.
2. Disconnect Your Service
On the day of your move, disconnect your internet service at your current home. You can do this by unplugging your modem and router. Be sure to return your equipment to the Cox store or shipping location as indicated in your confirmation email.
Setting Up Your New Service
1. Meet the Technician
When the Cox technician arrives at your new home, they will inspect the wiring and install your new modem and router. They will also activate your internet service and make sure everything is working properly.
2. Connect Your Devices
Once your internet service is active, you can connect your devices to the Wi-Fi network. The network name and password should be provided on a sticker on your router.
3. Test Your Service
After connecting your devices, test the internet speed and make sure everything is working as expected. If you experience any issues, you can contact Cox technical support for assistance.
Important Information
1. Moving Fees
Cox charges a one-time fee for moving your internet service. This fee varies depending on the type of service you have and the distance between your old and new homes.
2. Service Availability
Cox internet service is not available in all areas. To check if Cox is available at your new address, visit their website or call customer service.
3. Self-Installation
If you prefer to install your internet service yourself, Cox offers a self-installation kit. This kit includes everything you need to get your internet up and running without a technician visit.
Cox Internet Moving Costs and Fees
| Service | Fee |
|---|---|
| Standard Installation | $49.99 |
| Advanced Installation | $79.99 |
| Professional Installation | $129.99 |
| Self-Installation | $0 |
| Moving Fee (within same service area) | $49.99 |
| Moving Fee (outside same service area) | $79.99 |
Conclusion
We hope this guide has been helpful in making your Cox internet moving experience as smooth as possible. If you have any further questions, please don’t hesitate to contact Cox customer service or visit their website.
While you’re here, be sure to check out our other articles on home improvement, technology, and more. Thanks for reading!
FAQ about Cox Internet Moving
How do I move my Cox Internet service?
You can move your service online or by calling Cox customer service. You’ll need to provide your new address and the date you want your service to start.
How much does it cost to move my Cox Internet service?
There is a one-time fee of $59.99 to move your Cox Internet service.
How long will it take to move my Cox Internet service?
It usually takes 2-3 days to move your Cox Internet service.
What if I need to move my service urgently?
You can request an expedited move for an additional fee.
What if I’m moving to a new area where Cox is not available?
You will need to cancel your Cox service and find a new provider.
How do I cancel my Cox Internet service?
You can cancel your Cox service online or by calling customer service. You will need to provide your account number and the date you want your service to end.
What if I have a contract with Cox?
If you have a contract with Cox, you may have to pay an early termination fee.
How do I return my Cox equipment?
You can return your Cox equipment to a Cox store or by mail.
What if I have any other questions about moving my Cox Internet service?
You can contact Cox customer service for assistance.